Here are some of the most frequently asked questions about out window caulking services we provide.
Questions About Our Window Caulking Services:
Widow Caulking and Leak Detection Services
1As a Property manager, when should I have my client's windows re-caulked?
That is hard to say, If you send us some pictures of some windows that are in direct sunlight, we can review and schedule a more comprehensive inspection visit.
2Can I just caulk my own windows?
Sure you can, if you are a do-it-yourselfer. If you have a window that is leaking and you want to stop the leak, by all means. If you are looking for a professional job, peace of mind and do not have access to professional grade sealants, then give us a call. We guarantee our work for (3) years.
3We had a big rain storm last night and I have several windows that have leaks. Can you come out and seal them tomorrow?
The right answer is No. The old saying is "You find leaks when it rains, You repair them when you have Blue Skies" is the honest approach. Silicones and Polyurethanes do not adhere to wet surfaces. Stucco and trapped water takes about 48 hours to dry.
4Why do you offer a three year warranty when other companies only offer one year?
The reason we offer a 3 year warranty is because we remove all the old caulking first, we then prep the surfaces and use only premium grade silicones and polyurethanes. Our technicians tool the caulking in as specified by the sealant manufacturer's guidelines.
5Do you do caulking repairs on a high rise condominium?
We mainly work on residential homes and some condominiums. We only work on windows that can be reached with a ladder on a balcony. We do not take on jobs that require swing staging or high reach lift units.
Here are some of the most frequently asked questions about rotten wood window repair services we provide.
Questions About Our Rotten Wood Casement and Picture Window Repair Services:
Rotten Wood Window Sash and Frame Repair
1Isn't it just easier to replace my windows rather than have the rotten wood on them repaired?
Not really. Replacement of wood windows can take a long time to get in after they have been ordered, and cost a bundle to buy and install. Our repairs are solid and at a fraction of the cost of replacement.
2What if my windows are completely rotted out, Can they be fixed?
Not sure, we would have to come out and assess the amount of damage first to determine if repairs are and option. If it has an extensive amount of damage, we can quote it and you can decide.
3I have fixed picture that have wood rot, How could this happen?
You must have a leak somewhere, The wood rot is caused by wood constantly being soaked in water. We can repair the leak and the rotten wood repalacement as well.
4I can see ants coming from a hole in the window frame. Do I have rotten wood somewhere?
I am sure there is dry rot somewhere in the frame. The ants have to be able to get into the window somewhere from the outside. Perimeter caulking should do the trick from them getting inside.
5I have wood casement windows and the bottom wood is soft. Will the window fall out?
Maybe, if the wood where the hinges are attached is rotted out, there may not be much holding the sash in the frame when you open in. Schedule an inspection and we will determine what needs to be done
Frequently asked questions about sliding glass patio door leak repair services we provide.
Leaking Sliding Glass door Questions
Patio doors leaks and questions
1My wood floor is buckling next to my sliding glass door. Do I have a leak coming from my patio door?
It sounds like you may have water getting in from somewhere. Wood floors have a tendency to show signs that it is getting moisture and reacting.
2Do you have to remove the sliding door frame to fix the leak?
No, we do not remove the frame. We determine if the leak can be repaired when we initially inspect the door .Our repairs are non-invasive and if we feel that the frame needs to be removed, we will inform you.
3Every time it rains real hard, I can see water inside the patio frame sill. Is it leaking?
No. Sliding glass doors take on rain water then evacuate the water thru a weep system to drain. The water you see will drain out. Inspect the drywall and flooring to make sure the sill is draining and water is not getting in to your home.
4Why does my sliding glass door hold water hours after the rain has stopped?
Can be several things. Weep holes could be clogged with debris. Is the bottom sill track angled inward toward the house? Do you have tile installed higher than the sill track? These are what we discover when we encounter sliding glass doors that retain water.
5Why do I have algae growing in the corners of my sliding glass door frame?
You may have a leak in the frame joints. When the water gets in the crack, it stays wet. This is prime ground for algae to grow.
Frequently asked questions about impact glass replacement.
Common Questions About Window and Door Impact Glass Replacement.
Impact Glass Replacement
1Why is my window glass foggy in some areas?
It could be a few things. Hard water spots or iron deposits from your sprinklers can stain the exterior of your window glass. It can also be delamination if your window has impact glass.
2Why does it look like there are air bubbles in my glass around the edges?
That may be delamination of the layers of the impact glass. There are sometimes caused by water or moisture getting in between the glass layers.
3Why did my window glass just crack on it's own for no reason?
That may be due to a stress crack. Stress cracks happen from over tightened anchor screws, building settlement or improper shims that cause pressure to the edges of the glass.
4Why is the glass on my impact windows cracked? I thought it was hurricane proof.
To the best of my knowledge, nothing is hurricane proof. All windows and doors sold and installed in Florida are "Hurricane Resistant". This means that it gives you a higher level of protection.
5I have Weather Shield wood picture windows. Why are there little cracks all over the glass?
Weather Shield used a glass provider named Globe Amerada for a period of time. The glass that was used in there picture windows was called P-380. We have noticed that some of this glass that we encounter in the field has what appears to be little bow tie cracks.
Questions about Multi-point door locks
Common Questions About Multi-Point Door Locking Systems.
Multipoint Lock Repairs, Service and Replacement
1Why does my door handle sag downward on my hurricane rated door?
This may be due to a broken return spring. This is an internal part of the locking gear that cannot be replaced. You may need a new lock mechanism.
2Is my lock broken? My door is stuck and I cannot open it.
It may be. We may need to inspect it and try to adjust the door panel once we get it open. Depending on what the problem is, the lock body mechanism may have to be replaced.
3Do I have to replace the entire lock strip to fix my multi-point lock?
That depends if the lock is broken somewhere other that the lock gear box. Some of the older lock brands are not available and may be able to convert them over to a current locking system. Call us and we will assess the lock and give you some options.
4Does your company replace locks on PGT doors?
Yes, on the 750 series French door we can. On the 101 series French door you may have to have an authorized PGT dealer order from the factory.
5My French double door will not open on the passive side, Can I get a new flip latch to fix this?
Sure, there are many different brands and styles. You can send us some pictures of the flush bolt operator and we can try and find it.